Fort Pitt Exterminators Recognized by the National Pest Management Association as a Top U.S. Service Provider Earning the QualityPro Honor for Excellence!

QualityPro Certification is the highest honor bestowed by the National Pest Management Association. It is the mark of excellence which acknowledges Fort Pitt’s commitment to safety and superior levels of service. Less than 2% of the Association’s members have attained this status.

What Are QualityPro Standards?
To receive the QualityPro accreditation, a pest control company must meet rigorous qualifications built around four key areas: Business Operation, Consumer Relation, Environmental; Stewardship and Technician Training. Fort Pitt met or exceeded all qualifications including:

• Conducting Criminal Background checks on all current and new employees
• Conducting employee Driver’s Record and reference checks
• Maintaining a drug-free workplace
• Employing only highly trained, credentialed employees
• Ensuring on-going training and testing. Fort Pitt exceeds this standard with both formal classroom and on-the-job training
• Ensuring that technicians and sales staff pass QualityPro exams
• Maintaining an up-to-date insurance policy. Fort Pitt exceeds this standard with $2,000,000 in coverage
• Complying with QualityPro service vehicle standards
• Meeting QualityPro uniform and dress policies
• Maintaining an on-the-job safety policy
• Advertising truthfully and ethically
• Offering a clear, easily understood warranty and termite service agreement
• Practicing environmentally responsible pest management
• Agreeing to random audits to ensure adherence to QualityPro standards

QualityPro certification means that Fort Pitt is a company that you can trust to take care of you family and home.

Expect Better Trained Technicians and Service

Fort Pitt Exterminators has a low technician-to-manager ratio (2 Technicians per Manager), whereas the industry average is over 12 Technicians per Manager.

How this benefits you!

With more IPM Certified professional Managers, Fort Pitt Exterminators’ customers get better IPM trained technicians to better service customer’s needs.

Thousands of Satisfied Customers Over 30 Years

Fort Pitt has successfully satisfied thousands of both residential and commercial customers over the past 30 years. We know our business well, and take pride in our work.

Fort Pitt’s treatment programs include:

• Termite Control
• Sentricon® Termite Colony Elimination Systems
• Advance® Termite Bait System
• Bed Bug Control
• Carpenter Ant Control
• Insect Control, including roaches, bees (all types), wasps, hornets, bedbugs, fleas, silverfish, centipedes, millipedes, spiders, mosquitoes and any other insects that fly or crawl.
• Rodent Control, including rats, mice, chipmunks, moles, voles, shrews, bats
• Bird Control, including Pigeons and Geese
• Weed Control
• Mortgage Inspections for wood destroying insects, including guaranteed written reports
• State Approved IPM Programs specifically designed for schools and child-care facilities
• Structural Pest Exclusion Services
• Farm and Business Fly Control, including fruit flies, house flies, cluster flies, stable flies
• Pest Elimination Programs designed to rapidly eliminate existing insect populations in restaurants and other facilities and keep them out!
• Commercial Inspection and Consulting Services, including sanitation, building design, maintenance programs, cleaning programs, quality control programs
• Vapor Cleaning Services designed to unclog drains, eliminate grease and organic build-up, eliminate fruit flies and reduce slip-and-fall injuries
• Bioremedial Products that help clean and remove grease and organic build-up, replacing currently used cleaning products
• Odor Control Products and Services

Fort Pitt is large enough to effectively solve any pest problem. Yet it is small enough to be able to respond quickly and maintain a personal concern for your family’s safety or business success.

Why is Fort Pitt Exterminators the best choice?

Our Employees!

We hire nice people who work hard, then we train them well. Before we hire an employee they are carefully screened and must meet stringent requirements, including:

• Extensive reference and character checks.
• Drug and alcohol testing.
• Driving record and criminal checks.
• Multiple interviews with senior management.
• Undergo a 90 day evaluation period during which they are evaluated by senior technicians and management for aptitude, safety on-the-job, driving skills, personality, ability to follow directions and learn essential skills, people skills, personal appearance, communication skills, etc.
• Pass Fort Pitt’s Training Course, including on-the-job training and classroom training.
• Undergo Field training which is conducted one-on-one with a qualified trainer and typically takes two weeks for the average new hire to demonstrate the required pest management proficiency.
• “Check Rides” are made with each probationary employee over the course of three months to insure consistency of safety and quality.

Annual Training Responsible for Fort Pitt’s Success

Throughout an employee’s career each is required to participate in formal classroom training. Fort Pitt invests considerable time and resources to train employees because we believe in safety first, followed closely by results: we take our job seriously. This makes Fort Pitt an industry leader and insures that you receive service from a thoroughly trained, professional technician providing safe, quality service. After all, when it comes to the safety of your family or customers, what is more important?

• State recognized training program.
• Formal classroom training with a state certified trainer.
• Training includes all technicians, all managers and all sales staff.
• 20 hours of formal training each year, designed to improve or challenge technical skills and knowledge concerning safety; entomology of pests, including pest identification, biology, habits and control techniques; improved methodology and new material or equipment; customer service; and Fort Pitt’s service guidelines and policies and procedures.
• Additional training through attendance at a variety of industry workshops provided by various organizations including the Pennsylvania Pest Management Association, National Pest Management Association, Penn State, Ohio State, Purdue University and others.
• Consists of structured learning and participation and includes lectures, demonstrations, videotapes/cd’s/dvd’s, workbooks, PowerPoint presentations, computer modules and manuals.
• All employees are required to demonstrate learned skills and knowledge through testing at the end of each training session. Each employee is tested using approximately 400 total questions over the year.
• Throughout the training process, emphasis is placed on Integrated Pest Management principles and absolute safety.